Contact Us

We’re here to help with anything related to your order, our products, or electric rides in general.

Whether you want advice on choosing between an eBike and an eScooter, have a question about shipping, or need support with a recent purchase, you can reach us directly.

Customer Support
For any questions, issues, or product advice, contact us at:
Email: ridescyber@proton.me

We aim to answer all messages as quickly as possible and always with clear, honest information.

Common reasons to contact us
• Help choosing the right eBike or eScooter for your needs
• Questions about product specs, range, speed, or compatibility
• Order status, tracking, or shipping questions
• Warranty, returns, or after-sales support
• Suggestions or feedback about CyberRide

Business & partnerships
If you’re interested in collaboration, bulk orders, or business inquiries, you can also reach us at the same email:
ridescyber@proton.me

Tell us a bit about your project or idea, and we’ll get back to you.

Before you write us
To help us respond faster, please include:
• Your order number (if you already purchased)
• The product you’re interested in
• A short description of your question or issue

We appreciate every rider who chooses CyberRide and we’re always happy to help you get the most out of your electric ride.